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Customer Support

Context Help

Need help with a feature within your Control Panel? Get instant context-sensitive help from the help button, visible on every page of your Control Panel. A pop-up menu will open to show you exhaustive information about all the actions that you can perform from the page you're on. The context help feature is a great way to learn the Control Panel - including its advanced features.

Video Tutorials

We have a massive collection of how-to video tutorials to show you how to get things done in your Control Panel. Are you a hands-on learner? You'll want to check out the videos so you can quickly become a pro at using your Control Panel. We love video tutorials because you can pause the video at any point, complete the task, and then resume the video. We think you'll love our videos too!

FAQ Database

If you still can't find the answer you need, check out our comprehensive FAQ database, which contains questions asked by actual users and provides practical solutions. We periodically refresh our Frequently Asked Questions section with new articles in order to cover all the innovations and new additions to our system.

Ticketing System

If you find yourself completely stuck after using the help system, checking the video tutorials, and the FAQ database, we're here to help! You can get in touch with our team of experts, on call all day and night. Our support ticket system is the best way to reach us, and we typically have an answer within an hour at peak times (the average support ticket response time being about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279542


Online Contact Form

Sales Dept Hours:
Monday to Friday:
05:00 AM - 07:00 PM EST/USA
10:00 AM - Midnight UK
06:00 PM - 08:00 AM Australia (AEST)

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